Privacy Policy
At Mibecca, we value your privacy and strive to maintain transparency in how your personal information is collected, used, and protected. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information. By accessing or using the Mibecca website, you consent to the practices described in this policy.
1. Information We Collect
Mibecca collects personal information from you to fulfill your orders, improve your shopping experience, and communicate with you about promotions and products. We use lawful and fair methods to collect this information, ensuring that only the minimum necessary data is gathered for the intended purpose.
Personal Information We Collect
We collect the following types of personal information when you interact with Mibecca or use our services:
● Contact Information: Name, email address, mailing address, phone number.
● Payment Information: Credit/debit card details, billing address.
● Order Information: Order history, items purchased.
● Device and Usage Information: IP address, browser type, operating system, location data, and activity on the website.
How We Collect Information
Information You Provide: You provide us with your personal information when you:
● Create an account on our website
● Make an online purchase
● Sign up for promotions, surveys, or newsletters
● Contact customer service or submit feedback
● Participate in contests or sweepstakes
Information Collected Automatically: We may automatically collect certain data through technologies like cookies, pixels, and web beacons to understand how you interact with our website and improve your experience. This includes your device’s IP address, browser type, and browsing behavior.
2. How We Use Your Information
The information we collect from you helps us provide better service, communicate offers, and ensure smooth transactions.
We use your information for the following purposes:
● To process and fulfill your orders, including payments and shipping
● To communicate order updates, including order confirmations and shipping notifications
● To provide customer support and resolve any issues or inquiries
● To send marketing communications like newsletters, promotions, and product announcements
● To improve our website’s functionality, user experience, and product offerings
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
Service Providers
We may share your personal information with trusted third-party service providers who assist us with business operations, such as shipping, payment processing, and marketing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers
In the event that Mibecca is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before any transfer of your personal data takes place.
Legal Compliance
We may disclose your personal information if required by law or in response to legal processes (e.g., subpoenas, court orders).
4. Cookies and Tracking Technologies
Mibecca uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us analyze how users interact with our website, personalize content, and display targeted ads.
Types of Cookies We Use
● Necessary Cookies: Essential for the website’s operation, such as login authentication and cart functionality.
● Analytics Cookies: Used to gather data on website performance, improve services, and track user behavior (e.g., Google Analytics).
● Advertising Cookies: Help deliver personalized ads based on your browsing activity, including through third-party partners.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.
5. Security of Your Information
We prioritize your data security and take reasonable steps to protect your personal information from unauthorized access, alteration, or destruction.
Online Security
Mibecca uses Secure Sockets Layer (SSL) encryption technology to protect your personal information during online transactions. This ensures that any data shared with us is transmitted securely.
Physical and Administrative Safeguards
We maintain physical, administrative, and technical safeguards to protect your information in our offices. Personal data is stored in secure environments, and access is restricted to authorized personnel only.
6. Your Choices and Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications.
Opting Out of Marketing Communications
You can unsubscribe from email marketing at any time by clicking the “unsubscribe” link at the bottom of our emails, or by contacting us at [email protected].
Accessing and Updating Your Information
You can update your personal information by logging into your Mibecca account. For any changes or requests related to your data, feel free to contact us via email or our customer support.
Hong Kong Privacy Rights
If you are a Hong Kong resident, you have certain rights under the Hong Kong DPOs, including:
● The right to access the personal information we collect about you
● The right to request the deletion of your personal information
● The right to opt out of the sale or sharing of your personal information (if applicable)
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
7. Privacy of Children
Mibecca does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
Mibecca reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Please review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights, please contact us at:
●Company name: SAINTLY TRADING LIMITED
● Email: [email protected]
● Address: Room 1104A, 11/F, Kai Tak Commercial Building, 317-319 Des Voeux Road Central, Sheung Wan, Hong Kong
Last Modified: October 8, 2025
